An interview with Lara GambardellaHead of Travel, the ENTERTAINER

2020 has been a challenging year, and the tourism industry has been severely affected by Covid-19. Do you have advice for how travellers can support meaningful businesses even as..

The trend of businesses going completely digital with their loyalty programs is in response to the appreciation of data.

Let’s face it, brand loyalty is a concept that has changed and continues to evolve every single day. Especially so with the advent of web and mobile. In the past, it was simpler for a business to somehow “cultivate” loyalty from its customer base..

Misconception: Customers acquired through referral schemes represent low-value, one-off transactions compared to other channels.

As the world continues to contain COVID-19, businesses are shifting their strategies and loyalty programs have been thrust into the spotlight. 

Let us introduce you to our secret weapon; WORKFLOWS.

Can the F&B industry emerge stronger from COVID-19? Our South East Asia Regional Country Manager, Keith Jaggard discusses the impact and long-term effects of the pandemic on the F&B industry.

Selling products from an in-demand category is not a guarantee for growth. However, brands that offer a unique product, have an easy to use eCommerce site and a message that empathizes with the 'new normal' have a better chance at thriving.

Dubai, United Arab Emirates, 5th May 2020:

People can donate their savings from the ENTERTAINER to support the fight against the COVID-19 pandemic in the United Arab Emirates

Data collected by Webpals Inc indicates a unique consumer behaviour during Ramadan.

Loyalty marketing is essential to cement your market position before demand recovers, and we're busy building a loyalty marketing series to help you navigate this pandemic and provide practical information that you can (and should) implement..

MarTech Vibe Middle East sat down (virtually) with our Marketing Director to discuss how the ENTERTAINER has transitioned from regional market leader to a global market leader in just six years. Read the full interview here and below:

Loyalty marketing is essential to cement your market position before demand recovers, and we’re busy building a content series to help you navigate this pandemic and provide practical information that you can (and should) implement today.

Due to the rapidly evolving environment surrounding the impact of COVID-19, from March 25th until the UAE Government deems it safe to open restaurant doors for takeaways and in-venue dining, the ENTERTAINER will remove all commissions received on..

Dubai, United Arab Emirates, March 24, 2020:

EPISODE 2: Megan Hewitt-Dean sits down with our Strategic Partnerships Manager, Mathieu Valayer to discuss the importance of employee rewards.

A new partnership means that all 60 day + Wildcards will now come with a free download of the ENTERTAINER 2020! To celebrate the partnership, Worldwide Golf are offering readers a chance to win a 60-day Ultimate Entertainer Winter Wildcard.

Following the phenomenal response to the ‘Wildcard’, The Track, Meydan Golf managed by Troon Golf has announced its partnership with the region’s largest incentives brand, the ENTERTAINER, to bolster its technology offerings and customer service..

January 26th, 2020:

These statistics can help fill you in on some realities about your members and help you maximise your customer loyalty program.

A campaign worth celebrating:

Hands up, how many of you have stood in a shop and checked to see if the item you want to buy is cheaper online? 

EPISODE 1: Megan Hewitt-Dean sits down with our Global Head of Partnerships, Philip Hedges to discuss the shift from traditional loyalty to instant gratification.

It's November and the 2019 holiday season is gearing up to be a big one with PwC’s Trendsetter Barometer finding leading economic indicators reflecting “steady growth, little inflation, and low unemployment”.

• Purchase the ENTERTAINER 2020 and get your 2019 offers topped up
• Purchase the Dubai bundle and get two free tickets to IMG Worlds of Adventure to use by November 30th 2019
• Purchase the Abu Dhabi bundle and get one free ticket to IMG Worlds of..

You’ve heard the stereotypes so lets make sure we’re all talking about the same thing:

The ENTERTAINER business, a leading provider of loyalty solutions and Chalhoub Group, the leading partner for luxury across the Middle East announced a partnership to create Chalhoub ENTERTAINER, a best-in-class employee benefits app.

The ENTERTAINER, a leader in loyalty and rewards solutions, announced today that it has been recognised by Smart SMB Summit and Awards as the winner in the category ‘Best Customer Loyalty App of the Year’.

“The experience our consumers enjoy..

In a world where competitors are a click away, customer loyalty is becoming increasingly important. A successful loyalty program can work wonders for customer retention and brand loyalty, but before you can start rewarding, you need to get them..

An Interview with Paul Taylor, Senior Manager Value Added Services, du Consumer Services

By Justin Ashton, Sales Director - Development and Retention

DID YOU KNOW: Consumers are typically enrolled in 30+ loyalty programs but only have the capacity to engage with 10?

By Richard Quipp, Senior CRM Manager

Some of the world's most successful leaders are the most voracious readers. Reading taught Elon Musk to build a rocket, and Tony Robbins attributes books to shaping him into the leader he is today.

Personalisation.

Meet Richard, our Global Head of Travel Partnerships who leads the team in acquiring new clients as well as optimizing our current commercial partnerships in the travel industry. 

As customer expectations grow, improving customer experience is key to winning loyalty. Effective loyalty programs nurture customers’ relationship with the brand and maximize the perceived value and experience of the brand to the customer.

Initiatives with GEMS, Emirates Skywards Go, the ENTERTAINER business and the ENTERTAINER resulted in four nominations and one win at the prestigious Loyalty Magazine Awards, hosted at the Tower of London on June 18th, 2019.

SINGAPORE, 20 MARCH 2019: The global incentives brand, the ENTERTAINER, today launches a brand-new reservations feature for its members. The introduction of this new app update means members now have a more seamless and complete user experience..

Dubai: Dubai-based international incentives provider, the ENTERTAINER, and Wego, the largest online travel marketplace in the Middle East and North Africa, today announced an exciting partnership that gives Wego users access to exclusive offers..

A lot has changed in the world of travel over the past few years. We have gone from using complicated systems to book simple airline tickets or hotel rooms that require the help of specialised professionals, to self-organizing smart experiences..

Did you know that you could save up to 60% off your hotel stay on your next vacation with your ENTERTAINER App? If you didn't, now you do, and the exciting travel news doesn't stop there! Who better to explain everything ENTERTAINER travel than..

Meet Irene, our V.V.V.I.P – the PA to our CEO!  In her #myENTERTAINERstory, she talks us through the challenges she’s faced working for such a fast-paced company, the must-have skills a PA should possess, and a day-to-day insight into her work..

It’s true what they say: we do add more wow into your now! Thought you knew everything there was to know about the ENTERTAINER? We bet there are a few of you that still don’t know about ENTERTAINER Rewards – our e-commerce site that gives our UAE..

Meet Dustin, our Head of Partnerships for the UAE within our ENTERTAINER business team. He's already completed two Half Ironman competitions, and has three to look forward to (and work hard for) very soon! Here, he explains the challenges he..

Hi, I’m Charlotte! I’m the worker bee behind the scenes, writing our HUB articles and keeping you updated on how best to use your ENTERTAINER to save some serious money; but October is breast cancer awareness month, and we’ve been doing something..

UAE, 23^rd October 2018: Dubai-based global incentives brand, the ENTERTAINER, has launched its 2019 products with unbeatable buy one get one free and discount offers across the UAE, as well as attractive bundle offers for even more value.

Meet James, our Marketing Manager based in Hong Kong. His #myENTERTAINERstory highlights the importance of work-life balance, and more specifically, how finding a passion for something has taught him lessons that he can now apply to life at the..

Dubai, September 17, 2018: Leading digital company, the ENTERTAINER, builds on the success of ENTERTAINER Delivery and continues to add value to consumers by bringing them the best incentive offers with the announcement of the App’s new cashless..

Meet Lucy, our Regional Talent Acquisition Manager. She currently oversees Talent Acquisition globally for the ENTERTAINER, and is responsible for hiring rock stars to join our fun, driven ambitious offices across the Middle East, Europe, Asia..

Dubai, July 30, 2018: Dubai-based global engagement and rewards solutions provider, the ENTERTAINER, today announced its partnership with leading independent foreign exchange business, Travelex.

Before moving to the UAE in 2009 – and joining the ENTERTAINER 2 years later – I was a Store Manager at a popular clothing brand. My roles prior to that were customer service based, so you could say that I was destined to be where I am now!

The partnership sees the ENTERTAINER expand its global portfolio with a new mobile travel App, Emirates Skywards GO.

Meet Fouad, our GCC Assistant Marketing Manager, who looks after Qatar, Bahrain, Oman, Kuwait, Eastern Province KSA, Riyadh, and Jeddah.

Word of mouth has, and always will be, one of the most effective means of marketing for your brand. You’re more likely to buy something if your friend recommended it. Now, with the rise of social media, working with an influencer has become the..

The leading incentives provider and lifestyle app in the region and beyond.

As part of the ENTERTAINER marketing team, based in South Africa, I’m able to work closely with bloggers, which means that I get access to all the handy tricks they’ve got up their sleeves.

The trend of businesses going completely digital with their loyalty programmes is in response to the appreciation of data.

The online travel industry is a highly competitive space, worth about $564 billion, according to Statista. With steep investments and tech’s brightest and boldest minds in motion, it can be a big struggle for businesses to stand out.

When first I began my job search in the UAE, finding a company that promoted personal wellness and fitness in the workplace was a priority.

Every November at the ENTERTAINER, we reveal our new apps for the coming year. It’s always a much-anticipated event (or, in our case, a series of events) with top bloggers, journos and our partners in attendance.

The ENTERTAINER has evolved from publisher to becoming one of the fastest growing digital companies in the GCC region. In accordance to this growth, the company has boosted its workforce by 48% globally in the past 24-months, and continues to..

Meet our our Senior Digital Marketing Executive, Hannah Clark-Sutton. She has been with the ENTERTAINER for three years and counting. She talked to us about her journey with the company and gives advice to graduates looking to enter the workforce.

Competition in the hospitality sector has become more fierce than ever before. Making efforts to drive footfall even more challenging for operators. It is a battle to win the business and stay on top because consumers have more dining options now..

Facebook recently announced that it’s changing the news feed to encourage conversations and connections rather than brand pages. If you’re a business owner only now heading to Facebook to claim your territory, or even if you’re one who’s been..

The global lifestyle incentives brand boosts workforce by 48% in 24 months and expects continued growth.

In 2013, I was fresh out of University, looking to join the workforce in Dubai. A friend of mine from University, Aleksandar, had just started working at the ENTERTAINER and was looking for a team of interns to roll out the project he was..

"Sometimes motherhood is described as a career handicap but for me it was a career springboard. It made me better at my job." Cilla Snowball

How an analogue brand transformed into a digital-first business with cutting-edge B2B data analysis tools

I am the Creative Director for the ENTERTAINER, responsible for all brand creatives across our digital channels and manage the creative output and development of the creative team.

Dubai – 5 November 2017: Dominic Foos has signed a sponsorship agreement with the ENTERTAINER, the Dubai-based global incentives brand.

Consumers in the GCC region will benefit from this unique partnership by getting a chance to save up to AED 13,500 from the ‘buy one get free’ offers available in their city.

Giving customers looking to purchase the new 2018 products a simple and secure way to pay with the devices they use every day. Dubai, 5 November 2017 - The ENTERTAINER, the Dubai-based incentives brand, brings its customers Apple Pay, offering an..

Implementing and promoting health and wellness in the workplace is not just an investment in the employees, it benefits the organisation as well. No one knows this better than the ENTERTERTAINER team.

When I decided to join the ENTERTAINER, a major drawcard for me was the fact that the company was founded by a woman.

Technology has spoiled travellers for choice so, in today’s ever-changing digital frontier, fostering brand loyalty is more important than ever. But the state of loyalty programmes today is becoming shoddy, and travellers are not happy about it.

The ENTERTAINER’s business division has plans to shake up the telecoms industry and will be sharing more details at Telecoms World ME at the Ritz-Carlton DIFC on 18 and 19 September.

Customer acquisition remains a high priority in the banking sector butmost banks have come to realise that this is only the beginning of the journey.

Let’s face it, brand loyalty is a concept that has changed and continues to evolve every single day. Especially so with the advent of web and mobile. In the past, it was simpler for a business to somehow “cultivate” loyalty from its customer base..

Dubai, 7 August 2017 – The ENTERTAINER, a leading provider of ‘buy one get one free’ offers, today announced the launch of its new B2B travel app, ‘ENTERTAINER go’.

Finding ways to effectively encourage employee engagement in the workplace remains one of the most difficult challenges for many HR professionals.