By Richard Quipp, Senior CRM Manager
Some of the world's most successful leaders are the most voracious readers. Reading taught Elon Musk to build a rocket, and Tony Robbins attributes books to shaping him into the leader he is today.
Meet Richard, our Global Head of Travel Partnerships who leads the team in acquiring new clients as well as optimizing our current commercial partnerships in the travel industry.
As customer expectations grow, improving customer experience is key to winning loyalty. Effective loyalty programs nurture customers’ relationship with the brand and maximize the perceived value and experience of the brand to the customer.