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These statistics can help fill you in on some realities about your members and help you maximise your customer loyalty program.

A campaign worth celebrating:

Hands up, how many of you have stood in a shop and checked to see if the item you want to buy is cheaper online? 

EPISODE 1: Megan Hewitt-Dean sits down with our Global Head of Partnerships, Philip Hedges to discuss the shift from traditional loyalty to instant gratification.

It's November and the 2019 holiday season is gearing up to be a big one with PwC’s Trendsetter Barometer finding leading economic indicators reflecting “steady growth, little inflation, and low unemployment”.

You’ve heard the stereotypes so lets make sure we’re all talking about the same thing:

In a world where competitors are a click away, customer loyalty is becoming increasingly important. A successful loyalty program can work wonders for customer retention and brand loyalty, but before you can start rewarding, you need to get them to join.

As customer expectations grow, improving customer experience is key to winning loyalty. Effective loyalty programs nurture customers’ relationship with the brand and maximize the perceived value and experience of the brand to the customer.