Blog

We are currently seeing a digital transition and the emergence of a new customer reality in the post-pandemic era. This has had a significant impact on loyalty, customer retention and marketing.

We have more choices than ever before! In every aspect of our lives, we have unlimited options – when ordering food, purchasing clothes, deciding where to go on holiday or even what to watch on Netflix. So where do we turn when figuring out what's the best option?  

Artificial intelligence (AI) is a hot topic in the marketing world right now. As one of the key drivers of customer retention, it’s clear that it has huge potential to increase customer loyalty.

Credit cards don’t have to just be one-dimensional, they can be used for so much!

Dash users can enjoy discounts from the ENTERTAINER’s wide network of merchants without an annual subscription.

We sat down with our Head of Client Engagement & B2B Marketing, Karen Cordeiro to gain further insight into what it takes to build a successful customer engagement strategy. Read on to discover her expert thoughts on the matter.

Over the past couple of years, there has been a steady increase in the popularity and usage of digital wallets. You might have noticed your friends and family using Apple Pay, Google Pay, PayPal, Venmo and other digital wallets for various transactions.

Mall IQ, a US-based Location Intelligence and AI Platform, has signed a partnership agreement with global loyalty and rewards solutions provider, the ENTERTAINER, to provide cutting-edge location technology. 

Who doesn’t love a good deal? Especially, one which includes an item or service that is completely free of charge. But is there more to 2 for 1 deals than what meets the eye?

Think about the people you are most loyal to in your life. Have you ever wondered what causes you to feel that sense of loyalty? Is it because of a rational or emotional connection? You’ll come to realize that it’s due to an emotional bond that is built over time and shared memorable moments. If...